We’re Growing - Join Our High-Performance Corporate Operations Team!
We’re looking for an experienced Mortgage Processor (3+ years) who thrives in a contract-to-close environment and loves delivering an unforgettable client experience.
This is not a back-end, email-only role — this is a client-facing, communication-driven, momentum-building seat that directly supports our sales force and ensures every borrower and partner feels taken care of.
If you’re sharp, proactive, relationship-oriented, and deadly accurate with your files… we want to talk to you.
What You’ll Do
Own the loan file from disclosure through clear-to-close
Review documentation & submit clean files to underwriting
Communicate proactively with borrowers, agents, title, and MLOs
Protect contract timelines & anticipate challenges early
Deliver a service experience that generates raving fans
What We're Looking For
3+ years processing experience including Conv/FHA/VA/USDA
Strong communicator who enjoys working with people
Organized, detail-obsessed, problem-solver
Thrives in fast-paced, sales-minded environments
Tech-comfortable & forward-thinking
What You Get
Competitive salary
Performance incentives
Medical & dental insurance
80 hours of vacation, 48 hours PTO, 12 paid holidays
Clear career growth path within Operations or Leadership
Flexible to work EST Remote, Hybrid or Onsite (Orlando)
Ready to Apply? Send me your resume to start the conversation.
If you love fast-moving environments, delivering white-glove service, and being a core part of the sales engine — you’ll thrive here.
The Mortgage Firm, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
