We are excited to have a high-impact position available within our Construction Lending department: Construction Draw Specialist. This role is ideal for someone who is not only experienced in construction lending and draw management, but who thrives on relationship-building, problem-solving, and keeping projects moving forward with accuracy and urgency.

You’ll be the hands-on point person managing draw requests, coordinating inspections, verifying progress, and ensuring compliance with budgets and timelines — while also supporting our sales ecosystem by delivering a stellar client experience to builders, borrowers, realtors, and internal partners.

This is not an underwriting or back-office-only role — this is a front-facing, high-communication, momentum-driving seat that requires confidence, clarity, and the ability to turn complexity into calm.

Key Responsibilities

Construction & Operational Duties

• Manage the full lifecycle of construction draw requests from submission to funding.
• Review budgets, invoices, inspections, and change orders for accuracy and eligibility.
• Coordinate third-party inspections and maintain communication throughout construction phases.
• Track project progress and proactively identify delays, budget issues, or risks.
• Ensure compliance with loan program guidelines, investor requirements, and internal policies.
• Maintain meticulous documentation and upload all required items into LOS in real time.
• Partner closely with underwriting, processing, closing, and accounting teams to ensure seamless flow.

Client-Facing & Sales-Support Functions

• Serve as the primary point of contact for builders, borrowers, and agents regarding construction progress and draw status.
• Build and nurture strong professional relationships that drive trust, repeat business, and referrals.
• Provide proactive updates to all parties and deliver exceptional customer service that reflects the company’s sales-first culture.
• Troubleshoot challenges with urgency and get ahead of issues before they impact timelines.
• Support loan officers by helping maintain high client satisfaction scores throughout construction.
• Represent the company professionally in builder meetings, walkthroughs, and construction check-ins.

Ideal Candidate Profile

Required Experience

• 2+ years in construction lending, construction draw management, inspection coordination, or related field.
• Strong working knowledge of construction processes, budgeting, inspections, and timelines.
• Experience interacting directly with borrowers, builders, or real estate professionals.

Preferred Skills

• Sales-minded with strong communication and relationship-building abilities.
• High attention to detail and ability to manage multiple projects simultaneously.
• Thrives in a fast-paced environment with shifting priorities and tight deadlines.
• Tech-comfortable: LOS, CRM, Excel, digital workflow tools.
• Problem-solving mindset — someone who can get ahead of issues and create solutions.

Soft Traits We Love

• Confident, articulate communicator
• Forward-thinking and proactive
• Calm under pressure and deadline-driven
• Professional but personable — someone people want to pick up the phone for
• Takes ownership and follows through
• Energized by helping clients navigate complex structures

What Success Looks Like in This Role

• Projects stay on timeline and draws move smoothly
• Builders rave about the experience and choose us again
• Loan officers trust and depend on you
• Borrowers feel supported and informed
• Repeat and referral business increases
• Issues are addressed before they become problems

Compensation & Structure

• Competitive salary based on experience
• Performance incentives tied to client satisfaction, timeline management, and project pipeline volume
• Full benefits package including medical & dental insurance and
• Vacation Time: Two (2) weeks or Eighty (80) hours of vacation time.
• Personal Time Off (PTO): (6) PTO days or (48) hours per calendar year.
• Paid Holidays:  (12) Twelve paid holidays
• Career growth pathway within Construction Lending or Ops Leadership

The Mortgage Firm, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.